News

Update: O-Train Line 1 : January 30, 2020

We have received a number of requests regarding LRT service this morning and the number of vehicles operating during the morning commute. The number of trains in service at any moment is always fluid and changes based on vehicle availability, scheduling and customer volumes throughout the day. We know that what matters to our customers is when their next train is going to arrive. Answering this question will be a focus of our updates to you and our customers going forward.

We understand the confusion and frustration this has been causing for our customers and the public and are working with RTG to restore normal levels of service as quickly as possible.

Until rail services is stabilized, we will continue to provide the same supplemental bus services we have been providing this week. In the morning, S1 supplemental bus service will run directly to downtown from Tunney's Pasture, Hurdman, and Blair stations. For the afternoon peak, special bus service will run from downtown to Tunney's Pasture, Hurdman, and Blair stations.

Yesterday - January 29, 2020

As you are aware, RTM had advised that we would have 10 trains for yesterday morning's peak service. Service on the Confederation Line operated with 8 and 9 trains at different times during the peak period yesterday morning.

One train experienced an electrical issue in the yard prior to being launched and at approximately 5:45 am a second train was unable to continue in service at Tunney's Pasture Station due to an electrical issue causing the circuit breakers on the train to trip.

Towards the end of the morning peak period, a 9th train was put into service and continued for the rest of the day.

S1 supplemental bus service continued to provide supplemental service from downtown to Tunney's Pasture, Hurdman, and Blair stations during peak periods.

This morning – January 30, 2020

Planned service for this morning included 10 trains on Line 1, however service operated with 8 and 9 trains at different times during the morning peak period. One train was unable to be put into service due an issue with the wheels.

At approximately 8:15 am this morning, a second train was proactively removed from service at Blair Station due to a mechanical issue. Service continues on Line 1 with 8 trains.

The current number of vehicles in service means that trains are moving throughout Line 1 with approximately 7 minutes between trains.

S1 supplemental bus service continues to be implemented during peak commute times to assist in moving customers to and from key transfer points (Tunney's Pasture, Blair and Hurdman stations) and the downtown core.

We are also aware of issues with inaccurate information appearing on the passenger information displays at platform level and are working with RTG to fix the problem and ensure that the displays are providing accurate information.

John Manconi

General Manager, Transportation Services Department

​Source : City of Ottawa

O-Train Line 1 : January 31, 2020
O-Train Line 1 Update : January 30, 2020