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O-Payment launches on OC Transpo

This memo is to advise the Mayor and Members of Council that OC Transpo has completed the testing phase of the O-Payment system and is pleased to today introduce this new and convenient payment option to customers. 

With O-Payment, customers can pay for an Adult fare by tapping a credit card or mobile wallet on fare gates at any station or fare readers on an OC Transpo bus. Customers can tap the same credit card or mobile wallet to transfer between trips, as long as they are within the transfer window. 

OC Transpo is the first transit agency in Canada to introduce fare capping for credit card and mobile wallet payments. Customers can tap their credit card all day and it will never cost them more than the price of a DayPass ($11.25). Customers can tap their credit card all month and it will never cost them more than the price of an Adult monthly pass ($125.50). 

Customers should only tap the card they wish to pay with to avoid accidental charges. 

O-Payment is not available on STO. Customers who transfer regularly to STO should continue to use a Presto card. 

Para Transpo customers have been able to pay with credit card and debit card on Para Transpo vehicles since April 2023 using a separate system managed by Presto. 

The availability of the new O-Payment service will be communicated through OC Transpo's communications channels, including signage, digital and print advertising, social media and on octranspo.com. Details on O-Payment, including how to check credit card transactions on the O-Payment website, will be communicated to customers on octranspo.com and through social media. 

To help share this good news with residents, attached is a toolkit which can be used to promote O-Payment on social media or through newsletters. Thank you in advance for your support.  

Source : City of Ottawa

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