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Reliability - How the transit operator and the paying rider perceive and experience reliability on a rail-based system

Reliability - How the transit operator and the paying rider perceive and experience reliability on a rail-based system -
How does the transit operator calculate reliability? How does a paying rider see and experience reliability? Reliability has many facets. This episode aims to highlight some points on this important topic.

What does reliability mean to you on a rail-based system? Share your thoughts in the comments below.

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